LJvR
Louw Jansen van Rensburg

1 reviews | Active since Apr 2011

11 Feb 2016, 12:00

Deduct unnecessary fees for fuel

Rented a car. deposit paid back with various deductions. after calling the HO customer care line I was assured to be assisted. \I would be called back.\" 3 calls to HO and still no call back. Last call the agent took my e-mail address so I could mail her proof of fuel and mileage on the vehicle. No mail received off course. This after the panel beater warned me about Europcar and their practices... "

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Replies (1)
Europcar
Europcar's reply12 Feb 2016, 08:33
Official
Hello louwjvr,

Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.

Yours Personally
Calvin May