DM
Deon M
1 reviews | Active since Jun 2009
11 Nov 2024, 11:17
Daylight *******
I rented a car from November 7th to November 11th, 2024. To my surprise, when I returned the vehicle, the inspection agent informed me that I'd be charged for a small amount of sand and dirt on the car mats. Given that it’s been raining the entire time in East London, it's almost impossible to keep a car completely clean. It feels like they’re looking for any reason to withhold part of the deposit, which seems pretty petty. I’ll be posting pictures of the mats soon. Rental #***, ***. They need to advise us if we need to clean the vehicles before returning them for once!
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Replies (1)Europcar's replyOfficial
18 Nov 2024, 09:10 Good day
Thank you for reaching out to us.
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Kind regards
Europcar
Thank you for reaching out to us.
Please check your email, we have sent you a message.
Kind regards
Europcar
Europcar's reply18 Nov 2024, 09:10
Official
Good day
Thank you for reaching out to us.
Please check your email, we have sent you a message.
Kind regards
Europcar
Thank you for reaching out to us.
Please check your email, we have sent you a message.
Kind regards
Europcar
