WM
Wesley M

1 reviews | Active since Mar 2009

15 Nov 2017, 14:34

CT BRANCHED ****** ME OF R10000 - NO FEEDBACK AFTER 1 WHOLE MONTH

Good Day,

I lodged a complaint against Europcar CT as I was debited R14000 when I was advised I will be debited the rental plus the excess of R3500

To date no one has come back to me.

Do you rob all your clients like this? Is this your standard practice of late?

Do not respond with the petty "we have allocated your case and busy investigating etc" Give me a solution and concrete feedback!

Your service has become PATHETIC of late! Truly APPALLING!!!

0
Replies (1)
Europcar
Europcar's reply15 Nov 2017, 14:57
Official

Good day,

Thank you for your post

Please can you provide your rental agreement number in order for me to investigate

Thank you