1 reviews | Active since Mar 2009
Clueless Europcar
<p>I hired a car from Europcar from 2017/03/29 to 2017/04/05. Two minutes before picking up the vehicle I received an SMS that read "We're delighted to upgrade your rental vehicle ********** 52; compliments of Discovery Vitality. Tel: Europcar ********** 000" but when I inquired about the upgrade no one at Europcar seemed to know what I was talking about - even when I called the call centre they did not know what I was talking about. </p>
Dear Lulama,
Thank you for taking the time to bring your complaint to our attention.
We have sent you an email regarding the SMS received from discovery regarding a free upgrade.
We will await feedback to our email sent.
Please accept our sincere for any inconvenience caused.
Kind Regards,
Dear Lulama,
Thank you for taking the time to bring your complaint to our attention.
We have sent you an email regarding the SMS received from discovery regarding a free upgrade.
We will await feedback to our email sent.
Please accept our sincere for any inconvenience caused.
Kind Regards,