NG
Natasha G
1 reviews | Active since Dec 2012
19 Feb 2015, 10:19
Claiming for damages I didn't cause
I rented a car from Europcar at Cape Town international Airport which I returned on 9 February. An inspection was completed and NO damages were found and my money refunded. FIVE days later I receive a phone call to say a cut on the tyre was found and I am now liable for the damages to the amount of R800! <br> <br> An inspection was completed and NO damages were found when I returned the vehicle! How ********* is it of Europcar to now expect me to pay for damages that I didn't cause. I have no idea who drove the car in the five days after I returned it! It is absolutely unacceptable to expect me to pay for this damage when there was no damages found when I returned the vehicle!
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Replies (1)Europcar's replyOfficial
19 Feb 2015, 10:25Hello Neetu20,
Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.
Yours Personally
Calvin
Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.
Yours Personally
Calvin
Europcar's reply19 Feb 2015, 10:25
Official
Hello Neetu20,
Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.
Yours Personally
Calvin
Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.
Yours Personally
Calvin
