NG
Natasha G

1 reviews | Active since Dec 2012

19 Feb 2015, 10:19

Claiming for damages I didn't cause

I rented a car from Europcar at Cape Town international Airport which I returned on 9 February. An inspection was completed and NO damages were found and my money refunded. FIVE days later I receive a phone call to say a cut on the tyre was found and I am now liable for the damages to the amount of R800! <br> <br> An inspection was completed and NO damages were found when I returned the vehicle! How ********* is it of Europcar to now expect me to pay for damages that I didn't cause. I have no idea who drove the car in the five days after I returned it! It is absolutely unacceptable to expect me to pay for this damage when there was no damages found when I returned the vehicle!

0
Replies (1)
Europcar
Europcar's reply19 Feb 2015, 10:25
Official
Hello Neetu20,

Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.

Yours Personally
Calvin