LL
Liz L
1 reviews | Active since Jul 2011
18 Nov 2024, 15:02
Cheated by Europcar's fuel policy!
Having received two different cars from Europcar while my vehicle was in for repairs, I was negatively impacted by their fuel policy twice over. Both vehicles were returned with a full tank of petrol (pictures and slips provided as proof) and yet both seemly required just under R350 to fill the tanks. I queried the discrepancy with the support team and was told their policy requires each vehicle to be filled. There could not have been enough space in the tank to fill a single drop, let alone 15 litres of petrol. I have been cheated and will NEVER use Europcar again!!
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Replies (1)Europcar's replyOfficial
20 Nov 2024, 08:49 Good day
Thank you for reaching out to us.
Please check your email, we have sent you a message.
Kind regards
Europcar
Thank you for reaching out to us.
Please check your email, we have sent you a message.
Kind regards
Europcar
Europcar's reply20 Nov 2024, 08:49
Official
Good day
Thank you for reaching out to us.
Please check your email, we have sent you a message.
Kind regards
Europcar
Thank you for reaching out to us.
Please check your email, we have sent you a message.
Kind regards
Europcar
