Charges/ Refund

<p>Deposit required R5493=00 no problem when picking up the car Kulula stated on the booking .</p> <p>Charged by Europcar R11 141.40 for using a debit card. Was told abruptly will take 4-5 working days to get a refund. So I left it 4-5 days have now passed....</p> <p>To charge an amount that is 50 % over than normal standard practice. This company doesnt care about service or the fact that holding your money , in there account is the way to treat customers.</p> <p>Slap in the face and service that sucks to the North pole and back.</p>