CHARGED INCORRECTLY - UNFULFILLED PROMISE!!!

I spoke to Kelly Lee in the morning of 1st of Jan. I initialLY booked for 1 day and wanted to extend by a few hours. Kelley told me if i bring it before 12 i will not be charged extra, she even told me that the system was not giving her an option to charge me extra.<br> <br> However i was charged an extra R566.50 for the extra 2 hours after being promised i would not be charge.<br> <br> Please urgently rectify and put the money back in my credit card<br> <br> 455966 LOG NUMBER<br> *** reservation number<br> <br> I would suggest you listen to the call recording between her and I<br>