BM
Busi M

1 reviews | Active since Dec 2016

30 Dec 2016, 08:09

Car Hire

<p>On the 21 Dec 2016 I hired a car and picked it up at 8pm I got the slip showing where there were dents but they didn't mark that passenger back sit carpet had big stain as well as the passenger sit also had a stain I only saw that the next morning on arrival to my destination</p> <p>That is unacceptable for a growing brand and I am expecting my refund in not more than 7 working days as I was told and intact</p> <p>Service is good but so disappointed about the interior of the car I will still use them for them for their flexibility of payment but they must address the above</p>

0
Replies (1)
Europcar
Europcar's reply30 Dec 2016, 09:40
Official

Dear Busi

Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.

Yours Personally

Calvin May