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graham.ellis.aal graham.ellis.aal

1 reviews | Active since Dec 2016

21 Jan 2017, 13:50

BUNCH OF ****** - NEVER USE THEM AGAIN - *****

<p>I hired a car through this company for 11 days through HOLKIDAY AUTOS. I paid £ 48.04 on 5th January.</p> <p> </p> <p>The paperwork clearly showed the balance to pay at the counter was R 1,496.00 plus a additional driver of R 368.00 - a total of R 1,864.00. EUROPCAR charged my credit card with R 2546.00 on 17th Janaury 2017,</p> <p> </p> <p>I telephone Europcar at CT Airport on ********** and the ****ing ****head I spoke to was not helfful at all and he even couldn't give mne a breakdown of what they charged me. I did NOT sign any paperwork allowing them to take this other amount. </p> <p> </p> <p>And to make matters worse their accounts office is not open until Monday morning.</p> <p> </p> <p>Luckily I live in Cape Town otherwise they thought that they would get away with this ********** transaction.</p> <p> </p> <p>BUNCH OF CON-MERCHANTS</p> <p> </p> <p>I EILL NEVER USE EUROPCAR EVER AGAIN> </p>

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Replies (1)
Europcar
Europcar's reply24 Jan 2017, 17:39
Official

Dear Graham

Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.

Yours Personally

Calvin May