1 reviews | Active since Nov 2017
Bunch of BullS.... Liers! Stay AWAY!
This must be the worst place to get a vehicle from. With the biggest bull****ters and biggest asses in South Africa. I have been renting from them for almost 8 months. When I started renting, I was treated like a great customer, I thought well this journey will be great! I asked to join the LONG TERM RENTAL which to my shock was never done that way, I had no joyce but to leave it as EUROPCAR took that benefit away from customers, so why the branch never did it in the beginning, disbenefit me as I had to pay a deposit every damn month! I just kept my mouth shut and accept it cause Head Office took that benefit away from clients so why ***** about it. Then I saw ok, I pay for a full MONTH but you guys are phoning me to pay earlier than a MONTH why the hell, so I asked please extend I don't understand I paid for a FULL MONTH, I am on a MONTH TO MONTH, I get PAID MONTH end, NO PROBLEM they will do it, and so it happened like that EVERY DAMN MONTH!!! Here we come all these months later, NOW they want to draw the line and say NO MORE MAM, even though you pay for a MONTH you have to bring back the vehicle earlier and pay earlier to keep it and we can no extend it for those 2 or 3 days to make it a FULL MONTH! So my mind tells me I paid on the 30th so a CALENDAR MONTH is up until the 30th of the next month, WHY SHOULD I return it on the 27th????? Now they want me to pay again on the 27th day of a 30 day calendar... HOW DO YOU GET THAT, or return the vehicle. After being a client for so many months. Your staff are RUDE, BULL****TERS and your management are worse, GIVING FALSE HOPE to a CLIENT is BS! Telling me that I shouldn't worry they will make a plan. ***? No wonder your ratings are so bad! This should be taking viral and to FACEBOOK, TWITTER, INSTAGRAM, ALL OVER. I will be glad to do that! Watch me! I have enough emails to prove how ******* and full of BS all your staff are!
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Europcar
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Kind regards
Europcar
