CM
Cathy M

1 reviews | Active since Apr 2013

16 Sept 2024, 03:15

Billing and extra charges

They see every opportunity to make money. I returned the car full tank and was billed for refill and refill charges. I filled full tank at BP Smith street Braamfontein which is a street waya from their branch. 2. The rim had a minor scratch of which I was informed that the tyre waiver taken does not cover it. The car was taken to their head office for inspection. 15 Days later I receive an invoice of R3 360.50 which I analysed that they had to take all the deposit money given to them. How does the scratch on a rim cost so much? If they want to replace the wheel, it does not cost R3 360.50

I do not recommend them.

0
Replies (1)
Europcar
Europcar's reply17 Sept 2024, 09:07
Official
Dear Cathy. 

Thank you for reaching out to us. Please check your email, we have sent you a message. 

Kind regards
Europcar