CM
Cathy M
1 reviews | Active since Apr 2013
16 Sept 2024, 03:15
Billing and extra charges
They see every opportunity to make money. I returned the car full tank and was billed for refill and refill charges. I filled full tank at BP Smith street Braamfontein which is a street waya from their branch. 2. The rim had a minor scratch of which I was informed that the tyre waiver taken does not cover it. The car was taken to their head office for inspection. 15 Days later I receive an invoice of R3 360.50 which I analysed that they had to take all the deposit money given to them. How does the scratch on a rim cost so much? If they want to replace the wheel, it does not cost R3 360.50
I do not recommend them.
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Replies (1)Europcar's replyOfficial
17 Sept 2024, 09:07Dear Cathy.
Thank you for reaching out to us. Please check your email, we have sent you a message.
Kind regards
Europcar
Thank you for reaching out to us. Please check your email, we have sent you a message.
Kind regards
Europcar
Europcar's reply17 Sept 2024, 09:07
Official
Dear Cathy.
Thank you for reaching out to us. Please check your email, we have sent you a message.
Kind regards
Europcar
Thank you for reaching out to us. Please check your email, we have sent you a message.
Kind regards
Europcar
