Billed for the damage on the damage covered rental

My Story: <br> I booked a car with EUROPCAR Fourways branch on the 20-11-2014. The car had no scratch on collection but when I returned it on the 25th it had a very small dent on the driver's door. I was assisted by Lydia and I opt for super waiver, I paid R3410.00 upon collection of the car (R2640.00 Deposit + R770.00 claim fee) in addition to R904-00 daily rental.<br> <br> The car was taken for damage assessment and the cost of repair is R4110.50. Europcar has not refunded me the deposit and in addition to that I am requested to pay R1857.08 for the damage claim. <br> <br> My complain: <br> Why am I supposed to pay for the damage on the car if I opt for the damage weiver to cover, why did I pay for the insurance cover if the insurance won't be covering the damage on the car?