1 reviews | Active since Dec 2016
Being charged for -refueling after the vehicle was refueled.
<p>I drove A VW UP1.0ltr 3dr I did 74KM with it and refueled it with +- 10ltr.</p> <p> </p> <p>I received a statment today stating that I am going to be charged R167 for the fuel and R18 fuel service fee.</p> <p> </p> <p>How in the world can I drive R167 out on 74KM and how could I have drove out +- 12ltrs of fuel with 74KM???? I already re-fueled +-10 ltrs.</p>
Dear Samuel
Thank you for bringing this matter to our attention.
Kindly note we are process of investigating the fuel charge with the respective branch to establish why this has been billed to your account.
We appreciate your patience in the interim and will provide feedback once the investigation has concluded.
Yours personally,
Calvin May
Dear Samuel
Thank you for bringing this matter to our attention.
Kindly note we are process of investigating the fuel charge with the respective branch to establish why this has been billed to your account.
We appreciate your patience in the interim and will provide feedback once the investigation has concluded.
Yours personally,
Calvin May
Thank you Nadine from Secunda Europcar for working so speedy on the "re-fuel" dispute.
Will definitely recommend Secunda Europcar to anyone.
Thank you Nadine from Secunda Europcar for working so speedy on the "re-fuel" dispute.
Will definitely recommend Secunda Europcar to anyone.