XN
Xabisa N
1 reviews | Active since Apr 2014
18 Aug 2026, 11:41
Bad Service and no honesty
Disgusting service - Marisha Van Wyk and an Asanda lady promised to call me back after giving us a no good condition car. I called again and blocked my call. this is really bad and it is not the first time we encounter such bad service. 2HOURS in waiting
Helpful (0)
Replies (2)0
Replies (2)XN
Xabisa N's updateReviewer Update
18 Aug 2026, 11:46If we could rate a zero I would definitely do so. How do you promise a client to call back then when I call after 2hours I'm then told you are out. bad customer service and you book a group C Car and be given a no good condition car. this is my last time and will make sure everyone in our company never uses their service.
XN
Xabisa N's update18 Aug 2026, 11:46
Reviewer Update
If we could rate a zero I would definitely do so. How do you promise a client to call back then when I call after 2hours I'm then told you are out. bad customer service and you book a group C Car and be given a no good condition car. this is my last time and will make sure everyone in our company never uses their service.
Europcar's replyOfficial
18 Aug 2026, 16:34Good day
Thank you for reaching out to us.
Please check your email, we have sent you a message.
Kind regards
Europcar Rental
Thank you for reaching out to us.
Please check your email, we have sent you a message.
Kind regards
Europcar Rental
Europcar's reply18 Aug 2026, 16:34
Official
Good day
Thank you for reaching out to us.
Please check your email, we have sent you a message.
Kind regards
Europcar Rental
Thank you for reaching out to us.
Please check your email, we have sent you a message.
Kind regards
Europcar Rental