KM
Khorommbi M
1 reviews | Active since Nov 2022
21 Feb 2023, 12:40
BAD SERVICE
Good day
I booked the Hyundai I20 Motion 1.2 on the 18th January 2023, with contract number ***, and I returned the car on the 01 February 2023 in good condition as I took it. I receive an invoice on the 7th of February 2023 with the ammount of R1059.71 due to me. When i inquire about the money due to me as above, I then receive another invoice of R5755.00 with account number ***7 which is different from the account number *** which is due to me.
To my suprize they say I owe them the amount as above, whereas when returning the car we did a check together with their personnel and all was fine.
Kindly see the attached for your help.
Regards,
Thomas Mapande ***
Helpful (0)
Replies (1)0
Replies (1)Europcar's replyOfficial
21 Feb 2023, 13:09 Good Day Thomas
We have escalated your query to our Customer Services team to investigate. One of our agents will be in contact with you to provide feedback
We have escalated your query to our Customer Services team to investigate. One of our agents will be in contact with you to provide feedback
Europcar's reply21 Feb 2023, 13:09
Official
Good Day Thomas
We have escalated your query to our Customer Services team to investigate. One of our agents will be in contact with you to provide feedback
We have escalated your query to our Customer Services team to investigate. One of our agents will be in contact with you to provide feedback
