Bad Service

I booked and returned a car with a very minor rim damage, assumed caused by pothole . res id : ********** 03. Now when I phone to check the progress and the return of my deposit no one can give me any concrete information. I understand it takes some time at least they should be able to say we have taken the car at so and so and expect to give you an update at such date. To say they don't know is definitely not good enough.