BAD SERVICE!

Good Day,

Just not happy of how things are done with Europcar, when the rental vehicle was rented through my insurance, i was advised i should pay R2000.00 deposit before taking the car, which i did. Okay i used the vehicle for my period that the car was rented for, my deposit money delayed to be paid back to my account, i had to call several times for my deposit to be paid back, instead of R2000.00 i was paid R1300.00 the after few days R240.00 was deducted from my account with any explanation to me what's happening. You know i be wrong somewhere or they migt be fault somewhere which i'm not aware of but to just deduct money from my account with any communication, deposit money deposited not in full is not fair. Call me and epxlain so we can agree on your actions.

But thanks for your service, i will also notify my insurance company stop doing business with you guys if that's how you treat your clients like that.

Regards