Bad Customer Service

<p>I recently booked a car online at the Europcar website all went well, when i got to the offices to collect the vehicle, am told that they do not have any vehicle for me the gentleman there really had a bad attitude, i told him that I booked the car and produced my booking confirmation and told him that i will not leave without a car, the gentleman then storms out of the office telling me nothing, i then ask his colligue Mr. Cohen to explain to me what the way forward is he then calls his colligue who informs him that he is on his way to the airport to collect vehicles, My issue he is i am paying for the vehicle and am definately not asking for a favour and would really apreciate beeing treated with some sort of respect. the service i received this week at Europe car was trully apualing and i doubt i shall ever return there again. Europe Car Bloemfontain Downtown customer service is terible</p>