GS
G S
1 reviews | Active since Dec 2021
28 Nov 2023, 05:51
Bad business practise
We rented a vehicle at Capetown international. Upon return of vehicle they captured the odo wrong and overstate it with 3000km and overcharged us. This was corrected but I am waiting for my refund for the overcharged kilos.The call centre is full of excuses. I want my money refunded who is going to pay interest on this amount. Very very upset.
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Replies (2)
Europcar's replyOfficial
29 Nov 2023, 15:24Good Day
Please share your RA number (reservation/reference number) with us. We will escalate your query with Customer Services to assist
Europcar's reply29 Nov 2023, 15:24
Official
Good Day
Please share your RA number (reservation/reference number) with us. We will escalate your query with Customer Services to assist
GS
G S's updateReviewer Update
30 Nov 2023, 20:38Ref inv no ***3 I was promised on 28/11/23 I will get my money and still no refund its almost a month now I am very very upset. This is pathetic. This is ********* and bad business practise.
GS
G S's update30 Nov 2023, 20:38
Reviewer Update
Ref inv no ***3 I was promised on 28/11/23 I will get my money and still no refund its almost a month now I am very very upset. This is pathetic. This is ********* and bad business practise.