wW
willie W

1 reviews | Active since Mar 2009

02 Apr 2015, 18:05

bad attitude

I am so sorry I used these clowns to book a car. On return, the car was inspected with a fine tooth comb, the guy found a small scratch (not even able to see on a photo) on the tyre. They wanted to blame me for this, and continuously said I should have taken cover. I only drove 300kms in the week, where I was allocated 1400 kms. In the 300kms, I had 2 small children in the car, and there is no way there could have been any scratch to the tyre. If there was any damage, there would have been a lot of marks on the tyre, not only a surface scratch. So I want to say out right, europcar passed this car through the test, and now want to con and ***** from their clients claiming damage. If I knew I was going to be assisted by \loan sharks""; given to me the client and now accusing me of their negligence. Kennedy had a poor attitude and bad management skills. By the look of other hello peter reports;it is europcar's modus operandi to the nail their clients for every drop. You will never be in the same ball park as serious players like Avis!!"""

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Replies (1)
Europcar
Europcar's reply07 Apr 2015, 16:18
Official
Hello willieww,

Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.

Yours Personally
Calvin May