SM
Susan M

1 reviews | Active since Dec 2021

03 May 2025, 10:46

Appalling Service From Eurocar

I had an accident and was given a Renault. They would not leave the car unless I paid R2000 as a refundable deposit. I paid this. The car was terrible so I asked for an update. Cool. The Suzuki upgrade was delivered to me after a supposed inspection only to find 2 says later that the tank had zero water!

None! I finally returned the car with a full tank as agreed. I called to find out when I should get my deposit.. the rude lady this morning tells me there’s a chip damage that they need to fix. Tell me, on which South African roads do you drive where there are no trucks? Or stones. I’d understand if it was a crack. But a chip gets filled for R300 and Eurocar WILL inflate it.

Your service is appalling and the lay I spoke so seemed uninterested.

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Replies (1)
Europcar
Europcar's reply05 May 2025, 08:34
Official
Good day
 
Thank you for reaching out to us. 
 
Please check your email, we have sent you a message.
 
Kind regards
Europcar