Ant infested car

Booking ***. I hired a car with the above reference for the period 3 April 2015 - 6 April 2015. My choice of a car was a BMW 320i (or similar). I received a BMW 316i. <br> <br> As I was driving away from the airport my wife sitting in the passenger seat of the car noticed ants in droves coming out of the from dashboard. I could not turn back to return the car as I was already late for a meeting that I had to attend. The ant problem persisted throughout the period that the car was in my possession. My family and I had ants crawling over us every time that we were in the car.The car boot smelt of urine and the general condition of the car was in a terrible state. I could not even put my bags into the boot due to the strong stench emanating from the boot. <br> <br> This is not my first poor experience with Europcar and I was completely wrong in thinking that by hiring a better class car I would receive a vehicle in a better condition. The general state of the flet at Europcar is in a poor condition and I will not be using your services in the future unless something changes. This complaint will be going to Discovery Vitality as well and their partnership with Europcar needs to be reviewed.