***** action

My car went for repairs at Mercedes dealership and they organized a courtesy. A new contract was created by Europcar

What frustrates me is they debited money from my account without my knowledge, to me that's ***** because no body gave them instructions to do so. This is the ******** act.

I was send an invoice of windscreen, tires, tourism etc which was never discussed with me and when I have to discuss it with them, they send me from pillar to post. This is poor communication from Europcar.

We trust companies like Europcar but however it's disappointing of the nature of how they run the business I'm still disturbed with the *****ulent act and the lack of communication. We know they are in a business to make money but not in a ******** way. And believe me I'll take this further.