BB
Beroon B
1 reviews | Active since Aug 2018
18 Dec 2018, 17:34
10 days wait for cash deposit
My complaint is regarding the refunding of my deposit. I was required to pay a deposit of R1300-00 in cash, when asked if i could do an EFT it was said cash only but then to find out I will only receive my deposit via EFT 10 days after returning the vehicle. Why 10 days and not the day after?
I find this unacceptable. I would like an explanation from Europcar?
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Europcar's replyOfficial
15 Apr 2019, 09:40 Good Day,
Thank you for affording us the opportunity to look into this matter for you.
Kindly note that a customer care representative has been assigned to your case.
Thank you
Europcar
Thank you for affording us the opportunity to look into this matter for you.
Kindly note that a customer care representative has been assigned to your case.
Thank you
Europcar
Europcar's reply15 Apr 2019, 09:40
Official
Good Day,
Thank you for affording us the opportunity to look into this matter for you.
Kindly note that a customer care representative has been assigned to your case.
Thank you
Europcar
Thank you for affording us the opportunity to look into this matter for you.
Kindly note that a customer care representative has been assigned to your case.
Thank you
Europcar