lS
louisa S

1 reviews | Active since Feb 2013

21 Aug 2017, 13:02

10 days for a quote

10 days for a quote from Europcar ? Yasmin Davids is the most *********** person at this company - we have left 4 messages for her today and yet thinks by sending a quote quickly at the last minute is good enough - well it is not! WE have emailed the company constantly requiring a quote for a hire vehicle for overseas guests for nearly 2 weeks. Swiss guests want answers and we look like idiots. SEriously????

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Replies (1)
Europcar
Europcar's reply21 Aug 2017, 14:38
Official

Dear Louisa

We acknowledge your complaint and have referred the matter to our customer service manager who will be in touch with you shortly.

Thank you for your patience in the interim of resolving this matter.

Yours personally,

Europcar - Customer Services