Bad return policy and **** policy

<p>On the 09/04/17 my husband bought shoes and they had to be IBT from another store. He collected the shoes on the 12/04/17 and they were a gift that I was given on my birthday on the 15/04/17 in Ballito. I hated the shoes and when we came back from holiday on the 23/04/17 I made it a point yo go to the store the next day. They told me the 14 day policy had expired and I can't get a full refund. My husband did not have the shoes on the 09/04/17, they were in another store and only got to Clearwaters mall on the Wednesday. How did the sales get my husband to buy shoes he didn't have and how does the 14 day policy work? Aren't you suppose to leave with the merchandise same day. </p> <p> </p> <p>I know now the sales person is pushing sales and outsmarted a desperate man that wanted to please his wife into paying for shoes he didn't have. This is nonsense and I want a full refund or I will challenge the policy further. The shoes are also in poor quality as they look worn or tried on a lot. I don't want your shoes I want my money back.</p>