Bad Customer Service from Headoffice

In February this year I bought me a wedding shoe (Last minute decisions) I paid R1600 for the sandal and love the sandal to bits.Wore it a few hours (3-4 )for the ceremony bear in mind it was a garden wedding. When iarrived in CPT 2 weeks later ,I unpacked my luggage and obviously my beautiful sandal... Both my heels were damaged,I took it to the Canal Walk store,they sent it away for assessment and told me,I was to be blame for the damaged and Europa Art can not repair the sandals.

I van gladly say from competitors they have tried to satisfy their customers.

For this expensive and wow brand its all about getting the clients money and bad customer service.

It was the first time I shopped at their store amd will definitely be my very LAST!!!

BAD BAD BAD BAD BAD BAD BAD BAD CUSTOMER SERVICE !!!