1 reviews | Active since Apr 2019
Third rate quality LED globes
Very poor quality LED light bulbs. Due to previous bad experience I have started recording the date of fitment of globes. The latest casualty lasted a total of 127 days or 3,000 hrs, as I fitted it on 13 July 2019. That is very far short of the promised life of 90,000 hrs or 15 years! See excerpt from their website.
Long Lifespan
Having to constantly replace light bulbs can be frustrating. LED light bulbs are the solution. The diodes have an operational life expectancy of more than 90 000 hours. Even if you keep the light on for a minimum of eight hours daily, you can expect the bulb to provide light for more than 15 years. LED lights are built to last with features such as a high resistance to vibration and a good impact resistance. With such features, the LED light bulbs are well suited for indoor and outdoor placement.
This was by no means an isolated case and although Eurolux is not alone, the disappointment of the last failure prompted me to
Many thanks for taking my call earlier.
We would like to once again like to sincerely apologise for the inconvenience caused by your bad experience.
As discussed, our LED lamps are guaranteed for a minimum of 2 years (15,000 hours) or 3 years (25,000 hours), and so your 3000 hour experience is unacceptable and we will be replacing the faulty lamps for you.
Our technical department will be in contact with yourself first thing on Monday morning to make the necessary arrangements with yourself.
Kind regards,
Eben KrugerMarketing Manager
Eurolux (Pty) Ltd
Many thanks for taking my call earlier.
We would like to once again like to sincerely apologise for the inconvenience caused by your bad experience.
As discussed, our LED lamps are guaranteed for a minimum of 2 years (15,000 hours) or 3 years (25,000 hours), and so your 3000 hour experience is unacceptable and we will be replacing the faulty lamps for you.
Our technical department will be in contact with yourself first thing on Monday morning to make the necessary arrangements with yourself.
Kind regards,
Eben KrugerMarketing Manager
Eurolux (Pty) Ltd