aP
anish P

1 reviews | Active since Mar 2009

08 Sept 2016, 10:45

No much help

<p>I called your offices in Jhb today, to find some parts for Euolux lamps i purchased from Game about a year and half back. The techical team were of niot much help, accpet to say they dont have stock and dont keep stock of touch light dimmer sensors.</p> <p> </p> <p>So my question to the technican was, if you do not keep the part, how do i fix my lamps (2 that are not working). Response was, we dont have any.</p> <p>So, my next question was, do i just throw my lamps away and buy new ones?</p> <p>Speak to my manager.....and the call was cut.</p> <p> </p> <p>So, i purchased 4 lamps, 2 are not working, and Eurolox has no parts. Which makes me think, i should not buy Eurolux again if this is the service i will get.</p> <p> </p> <p>Please can we get this sorted?</p> <p>I</p>

0
Replies (2)
aP
anish P's update08 Sept 2016, 16:43
Reviewer Update

Thanks for the reply Patrick. Much appreciated

aP
anish P's update22 Sept 2016, 12:15
Reviewer Update

Super, super service. If i could rate them a 10 rather than a 5, i would. Thank you Patrick and Johan.