NO FEEDBACK TO E-MAIL SENT TO JHB

I am not happy about the service provided by the JHB branch. I sent the following e-mail to the contact e-mail address on the website on 30/04/2014 @ 10h01. To date I have had no response.<br> <br> Good Morning<br> <br> I have a fluorescent celling light model C100S which is just over 12 months old. The one tube started flickering and then stopped working. I thought it was the tube so I replaced the tube. The new tube also does not come on.<br> <br> I can therefore only assume that the Electronic Ballast (model STG8-36) is faulty. Your part number CO89 as per your website.<br> <br> I have been back to Builders Warehouse where I purchased the light fitting to obtain a new Ballast but they do not stock these.<br> <br> Please advise if you have stock of these Ballasts and the price per unit.<br> <br> <br> <br> Kind Regards<br> <br> <br> <br> <br> Allan Muir<br> <br> Telephone: ***<br> Facsimile: ***<br>