PL
Pieter L
1 reviews | Active since Jun 2023
07 Jun 2023, 11:13
Day/Night switch on Floodlight not working
I recently bought a Eurolux FS260 floodlight and got that installed. The day/night sensor on this unit does not work. This is frustrating because I bought this online and shipped it to my home because I wanted specifics that I could not find at a local store. The effort to replace the light is just not worth it, and I am disappointed. I should have done my homework and it seems like Eurolux LED lights are not well perceived by the consumers :/ I am now stuck with a light that is constantly lit; I could have bought a similar product for less than half the price.
Sorry, I just needed to offload here.
PS I did follow forum suggestions e.g. switching power on/off, pointing a flashlight to the sensor etc.
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Replies (1)0
Replies (1)Eurolux's replyOfficial
07 Jun 2023, 15:56Hello Pieter,
We sincerely apologies for the inconvenience caused by your experience.
Our Quality Control representative will contact you to address your concerns and to make the necessary arrangements.
Kind regards,
Eben Kruger
Marketing Manager
We sincerely apologies for the inconvenience caused by your experience.
Our Quality Control representative will contact you to address your concerns and to make the necessary arrangements.
Kind regards,
Eben Kruger
Marketing Manager
Eurolux's reply07 Jun 2023, 15:56
Official
Hello Pieter,
We sincerely apologies for the inconvenience caused by your experience.
Our Quality Control representative will contact you to address your concerns and to make the necessary arrangements.
Kind regards,
Eben Kruger
Marketing Manager
We sincerely apologies for the inconvenience caused by your experience.
Our Quality Control representative will contact you to address your concerns and to make the necessary arrangements.
Kind regards,
Eben Kruger
Marketing Manager
