AWESOME SERVICE

I wrote to Eurolux in early December'17 inquiring where I could purchase spare Neon Bulbs for our Eurolux Insect ****er. Approximately a week later I received a phone call from Mr Keegan Wallis an employee of Eurolux.

He inquired as to the nature of my problem. When I informed him that I had purchased 2 Eurolux neon bulbs and a new starter unit but could still not get the machine to work.

Mr Wallis asked where I stayed and if it was possible for him to pop out and see me to assist in getting the machine.

After recovering from the shock of hearing that someone was actually wanting to come all the way out to my house from Amanzimtoti to Waterfall, Kzn. to assist me, I gave him my address.

True to his word Mr Wallis arrived 2 days later at my house on the 21st December and after stripping the unit down, found no fault other than, to my embarrassment, I had placed the neon bulbs in incorrectly.

What a pleasant and remarkable Gentleman we found Mr Wallis to be and a without a doubt a asset to your company, Eurolux.