********* business practices

Disgusted over the service I received from Eurobride Sandton!!!!!!!!

First time bride, married on the 4th of November 2017....

Hired a dress from them they charged me R8000 and an extra R1000 to hire. Paid them in full.

Throughout my fittings a proper lace-up was used and when I collected the dress we tried it on and the same lace-up was used.

When they packed my dress they swapped the lace up with a string!!!!!!

Dd not think to check the dress before I left the store.

Only realised on my wedding day that the lace-up was replaced with a string. was livid!!!!

The worse part was that their string was short and we could not tie the dress till the end!!!!!

We has to improvise and had to wear a dress that kept on falling cause it was not tied properly throughout the day!!!

Monday morning when my cousin returned the dress, she reported the matter to the two consultants who assisted her, they js egnored her, could not be bothered.

Even sent countless number of emails to them including all their branches, but todate we have not received any feedback let alone an apology. Clearly this is common business practice!!!!!!!?

If you ever hire or buy a dress from them, check thoroughly before you leave their store!!!!!!!