Eurobride - still no dress and no refund

This is the most ******* company I have ever come across. I purchased a wedding dress from Eurobride Cape Town during April 2017. The dress was promised to be ready for fitting/collection at the end of August 2017. I was contacted by Eurobride’s Pretoria branch just before the end of August to inform me that the Cape Town branch is closing down within 2 days. They promised to facilitate my fitting in Cape Town at their expense at the start of September. They however failed to do so and showed no sense of urgency. I had to travel to the Pretoria branch at my own expense to collect my dress 3wks shy of my wedding on 13 October 2017. The dress was way too small despite their claims of making the dress to my measurements. The dress was dirty, torn on some parts, lob-sided and had none of the paid-for alterations agreed to. I did not take ownership of this amateur, sub-standard dress and had to buy an emergency dress from another company to salvage my wedding day. I was treated disgustingly by Eurobride, I was refused a refund and I was also refused contact details for the relevant person to escalate the matter to. To-date, I have no refund and no dress. Eurobride has ignored all my formal complaints. They have failed to respond to Attorney’s letter of demand as well. They are evasive, ********* and *******. Please do not allow them to ruin your special day.