JB
Johan B
1 reviews | Active since Sept 2018
08 Apr 2021, 14:02
Eureka flour with weevils.
Cake Flour 2.5 kg infested with weevil larvae. Expiry date 17/07/2021. Sent an email with photos to the company with no response. Been a loyal customer for several years but will be reluctant to continue my support.
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Eureka Mills's replyOfficial
08 Apr 2021, 15:10Good day Johan, sorry for the inconvenience caused. When did you sent the complaint and to which address? I am in charge of customer complaints and went through my mails now and couldnt find anything? Otherwise you can give me your email address and I will get back to you. Regards, marketing manager
Eureka Mills's reply08 Apr 2021, 15:10
Official
Good day Johan, sorry for the inconvenience caused. When did you sent the complaint and to which address? I am in charge of customer complaints and went through my mails now and couldnt find anything? Otherwise you can give me your email address and I will get back to you. Regards, marketing manager