ETORO just threw away this customer for good!

Ticket ***7

I was using etoro for years. suddenly they decided to close the account because they deemed it "inactive" when I contacted them on this they said

"The reason for the closure of your account is due to regulatory requirements. South Africa is considered a high-risk country, and as a result, we have implemented procedures in accordance with these regulations.

An email notification was sent to all accounts originating from this location to inform them of this procedure."

There was no instruction on how to prevent this from happening. You cannot just contact them and support on etoro's side has over the years been very lacking. I would not recommend trading with ETORO.. avoid if possible. I did not have money to invest the past 3 years and the sad thing is I was looking start up again this year. ETORO just threw away this customer for good!

I am now looking to move www.interactivebrokers.com