WORST AIRLINE EVER

By far the worst airline I have ever encountered. I urge anyone considering flying with them to avoid this airline at all costs. Their staff and service are nothing short of rude, dismissive, and entirely unprofessional.

I flew from Mumbai back to South Africa, and upon arrival, I discovered my bag had been cut wide open—not damaged, not scratched—cut in half. It has now been three months, and this airline has shown zero accountability, zero urgency, and zero respect. No compensation, no support, not even the slightest effort to resolve the issue.

Their complete lack of responsibility is outrageous. The way they treat their passengers is unacceptable and frankly disgusting. This airline has made it abundantly clear that they do not care about their customers, their property, or basic decency.

I will never fly with them again, and I strongly warn others to stay far away.