Pathetic customer service

Absolute nightmare experience with this airline. Booked on flight to Barcelona, but ends up in Madrid as they actionally did not have a flight to Barcelona at the time, although we were charged for such. Had to spend whole day at airport before getting to Barcelona. Return flight departure time moved 4 hours earlier making our personal connecting flights useless. Absolutely no interest or concern by customer service. What an absolutely pathetic airline. The few rands saved on ticket is not worth the anxiety and frustration that you WILL experience with this pathetic lot. BEWARE, BEWARE, BEWARE