1 reviews | Active since Jan 2020
Lost luggage by Ethiopian airlines and ASKY airlines
On the 26th of December 2019, I traveled using ASKY Airlines which is under Ethiopian Airlines from Johannesburg to Lagos, my first time using the airline.
I did not receive my luggage upon arrival in Lagos on the 27th of December 2019 and I still did not receive my luggage upon arrival in Johannesburg on the 31st of December 2019.
I have called, sent emails and gone to the airport, both in Lagos and in Johannesburg, to enquire and at this point neither ASKY airlines nor Ethiopian airlines seem to think they are responsible to find my luggage.
I have been told to call Lagos and to call other people to find my luggage, which is more of my resources being used to trace a bag that was not lost by me.
I have sent my baggage claim form to Ethiopian airlines and I didn’t even get an email back acknowledging my case. All anyone says is it’s not found, I can’t even trust that it is indeed being looked for.
I have been patient with both ASKY airlines and Ethiopian airlines but it has now been almost 3 weeks without any sort of communication. I would appreciate for either one of the airlines to get back to me about a solid and satisfactory solution.
My case number is LOSKP13099.
Thank you
