IF THIS IS THE ''NEW SPIRIT' OF AFRICA, ETHIOPIAN AIRLINES CAN KEEP IT!

Just horrible! Rude, *********** staff at their ORT boarding gate that firstly, gave no notice of at least TWO changed boarding gates, despite me waiting for 2 hours at the original gate. They were incredibly rude. Then, refusing me permission to board the plane, and telling me to simply ''go home''! It was they - these same airline assistants, who were in error - and I had to ask the four women who had so callously and rudely told me, (in so many words), to get lost, for a basic apology! Only one apologized. The others seemingly didn't care, saying to me ''oh, you can go!". I was extremely traumatized by this unkind and unfeeling treatment. To be told, after all the prep for an important business trip, with all the expense, that you can just fetch your booked baggage and shove off, is dreadful! Next, the airport at Addis Abba was dirty and disgusting, and I actually saw people pushing and shoving to get onto the planes for international departure. Apparently, this is quite normal. On my return flight, they had no stairs to get people from the boarding gates onto the planes! This was for the entire terminal stretch. So they were driving buses for individual flights, loading on 30-odd people at a time, then driving to the plane, and driving back again to fetch more. It took hours, and I nearly passed out from standing so long. Finally, the piece-de-resistance: they lost my baggage. It arrived some four days later. I am never using this airline again!