Honesty

I'm sharing my experience with travelstart and Ethiopia airlines to the hello Peter and the people of South Africans. I bought a flight ticket from travelstart suppose to travel on 18th of this month. I got to the airport that night. I was on the queue at the back of two passengers, one was done and the other one was be attended to. I was on the queue at the back of the last passenger that the airline attandants attended to at the check-in counter . She could not directed us to another counter or tell us what to do. Immediately she finished with the passanger, she just told us that the she can't continue that the check-in point is closed.She said we should pay for penalty. Why should we pay for this exorbitant penalty when we are still on the queue for some hours for the flight to take off. The answer to this was not giving till now. I'm putting this forward to the hello Peter and the people of South niAfricans to learn from experience and also as a corrective measure to all our travel agencies to put adequate information across to their clients(passengers). Also to our airlines, airport manager and the airlines attendants to render a deserve service to the people of South Africans. We people of South Africans deserve better as a democratic country. Money is not easy to come buy as we are in difficult situation in the country right now. We deserve better.