For your sanity, AVOID this airline!

If I could rate it a negative, I would. I traveled from JHB to Cairo on the 17th of Feb 2025 and didn't receive my luggage when I arrived in Cairo. At the airport, I opened a file and was told to wait for 24 hours. After 24 hours, with no bag, I was told to wait for 5 days. At this stage, I have had to buy clothes and toiletries as everything was in my checked bag. No compensation from Ethiopian Airlines. 7 days later, I came back to JHB (still, no bag, no response from them after I sent follow up emails) and I went to go check if maybe the bag got left behind in JHB and was shown that it was loaded on the flight to Addis Ababa but no one know what happened thereafter.

It's been a month, they don't respond to any of my emails, my bag is gone without a trace. I am left super frustrated because my clothes are gone and I now need to buy clothes at my own cost because they are not even refunding that. An error on their side but I am left to deal with the financial consequences.