Ethiopian Airlines Durban Closed!!!

On the 09 September I arrived four hours prior to my flight and was told that the Ethiopian Airlines counter had closed in Durban. I had to drive all the way from Ladysmith, KZN (3 hours drive). After struggling to find your number I returned home (3 hours drive). I organised new tickets the next day from your Johannesburg offices. Returned to Durban the next day (3 hours drive)

I am writing to let you know that I was not notified either be email, SMS or phone call that your offices had closed. To add to my displeasure your company lost my bags in Addis Ababa and I only received the bags two full days later.

I am asking Ethiopian Airlines pay for the following losses:

1x Hotel Accommodation lost (Dream Hotel Bangkok) R 976.82 Receipt Included 1x Clothes Needed due to lost bag R 400.00 No Receipt 1x Toiletries Needed due to lost bag R 200.00 No Receipt 2x Petrol (250km x2) R1000.00 No Receipt 8x Cell phone Calls (Approximated Value) R 200.00 No Receipt Total: R2776.82

I travel to Thailand Twice to Three times a year. You can see in your records. I travelled September and December last year with Ethiopian Airlines. If I do not get sufficient compensation, I will be using social media to its fullest to let consumers know how Ethiopian Airlines treats its customers. I use sites like Hello Peter, Facebook and Twitter. Furthermore, I will not be using Ethiopian Airlines in the future if I am not refunded partially and sufficiently.

My Passport #: Booking *** Airline Reference: KFNGUB(ET) e-Ticket Receipt: ********** 118420

Yours sincerely Rodney Van Deventer