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graeme T

1 reviews | Active since Oct 2011

13 Jan 2025, 11:16

ETHIOPIAN AIRLINES - DONT RESPOND -NO CLIENT SERVICE -WORST IN THE INDUSTRY

ethiopian airlines poor attitude - check in on line unavailable - poor service award Flight ET848 from JHB to Addis Ababa / Tel Aviv - Reserved seats, couldn’t check in beforehand online ? restricted?- got there three hours before, changed plane type and seats were changed ??, separated family members - a child - and an adult travelling together :( Unacceptable - policy is to keep family members together - the lady at check in was an unhelpful and downright rude. i am a loyalty club member and i travel 4 x a year !!!! this is the worst service i have ever received.

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