ETHIOPIAN AIRLINE

Departed from Gatwick Airport on Sunday 7th January 2024 at 10:10am. The person at the check in advised that the luggage be collected at Cape Town International Airport as I was traveling Gatwick-Addis-Johannesburg - destination Cape Town. The flight arrived at 4am on Monday 08/01/24; then the run about started. The luggage which the transferring customers are told to collect the baggage in Jhb as customs needed to be cleared before connecting to Cape Town. We were sent from pillar to post and an Exasperated person at the Ethiopian Counter for complaints threw papers at us which we had No Clue how to fill in! One could go on and on! In Cape Town we were hopeful as we were told at Gatwick , CT was where the baggage was to be collected. NO LUGGAGE….. Another Run around. Phones are Not Answered. My Chronic Medication is in the delayed/ lost baggage and I’m Very Concerned; as what I have on hand is almost finished! It was my first time flying with Ethiopian Airline; But this Experience…. Unless One Had Nerves Of Steel…… I’d pay More, But escape the stress that I’m Experiencing Now about My Baggage being Found!