DONT BOOK WITH THEM

THE WORST CUSTOMER SERVICE EVER After trying to cancel my tickets 2 weeks ahead of the flight with no response and no answer- they finally responded 1 day after the first flight and I was told I had to pay the no show fee or forfeit my ticket without refund. so I paid it - even though I was not liable for the fee. I then tried to rebook the tickets and I have been given the run around for 2 MONTHS NOW. everyday they ask me to send the POP, OR DATES, OR REFERENCE even though all the information has been provided to them before and is in the SAME EMAIL THREAD. I was then told I need to rebook with the national ticketing office - they do not and have NEVER answered the phone neither do they respond to emails. this is the most frustrating experience EVER DONT BOOK WITH THIS AIRLINE. Spend a little more money and hipefully you'll be treated like a human being