1 reviews | Active since Jul 2019
Confiscated Passport, boarding pass and Missing Bag
My passport and boarding pass was confiscated from me by Ethiopian Airlines staff member on 20 May 2019. They told me that as a South African passport holder I am not allowed to travel to Burkina Faso via Paris because I do not have a transit Visa. I was left stranded at the airport for more than 12 hours after trying numerous times to find out how am I going to get to my final destination. I then insisted to have my passport back and send me back home because there was no feedback from their side as to how do I get to my final destination. I was sent back home to South Africa and found that my Baggage was missing.
Unto this date I have not received my luggage bag and the airline is not taking responsibility for my lost bag.
Yours sincerely Bilal Moolla +***1
