Arrogance at its best

Suitcase forcibly opened and lock broken and then case closed up again.This on a trip between JHB and Bamako. Have complained to Ethiopian but they conveniently don't cover damage to locks if you read their terms and conditions. This was not damage in transit as such but rather a wilful act of vandalism by I presume customs or whoever in order to search the bag even though it is fitted with TSA locks for that exact purpose. Ethiopian don't even bother to reply. I am not going to suffer financially as a result of this vandalism to my suitcase but this a matter of principle and poor customer service from Ethiopian airlines who couldn't care less once your flight is completed and just blow you off.