NEVER ENDING UNRESOLVED REVERSAL of Ombudsman case awarded 2021

UNRESOLVED CLAIM CSM*** 30/11/2023

Dear Sir, Madam

Hope this e-mail finds you well!

There are two claims that keep on interfering with one another

1. After the above referral I have been in contact with Water Loss case WW/21/006227 for the stollen water meter claim R 19 463.68 was credited on 2022/03/10.

2. Then there was a remaining back garden leak that of +/-R8K that OSTI awarded to owner. When that was credited THE R 21 171 .33 was out back 2023/01/19

The action forward to resolve this matter from August 2021 please:

1. eThekwini to credit the above as this was already done by Water Loss stollen water meter claim R 19 463.68 credited on 2022/03/10 (e-mail below from Water Loss Ntombi Sent: Tuesday, February 13, 2024 1:51 PM) Proof mail attached

2. All interest backdated charges to be credited please.

3. Ensure only current month bill remains please. (There should be no confusion)

Kind regards,